DABC Volunteer Receptionist
Disability Alliance BC (DABC) is seeking passionate and motivated volunteers to support our front-desk reception at our office in downtown Vancouver. DABC is a provincial, cross-disability non-profit, charitable organization that promotes a more inclusive and equitable society for people with all disabilities through direct services, community partnerships, systemic advocacy, research, and publications.
Our reception volunteers are often the first face or voice that a client interacts with when connecting with DABC. They exhibit an empathetic and professional attitude and respond to inquiries about our services. DABC provides a variety of services that assist clients with applying for provincial and federal disability benefits, Disability Tax Credit, Registered Disability Savings Plan, tax filings and tax credits, legal aid, and wheelchair accessible housing. Reception volunteers will be trained and mentored on an ongoing basis through regular supervision from the Advocacy Access Reception Coordinator, Advocacy Access Program Manager and Director of Tax AID and Access RDSP Programs. All of our current reception volunteers have lived experience with a disability.
Our Reception Volunteers:
- Respond to client inquiries over the phone, email and in-person
- Screen clients for eligibility of our services and conduct intake of client contact information for our waitlists
- Keep detailed and accurate records of visitor requests/calls
Volunteers will receive a small monthly honourarium for their contribution to DABC’s advocacy work.
Hours Per Week: 1-2 shifts per week (each shift is 4 hours)
See the full volunteer posting here.
